Chase Consulting Searches (UK) Ltd (a company which is registered in England with registered number 07733056 and whose registered office is Elm House, Tanshire Business Park, Elstead, Surrey. GU8 6LB), trading as "Chase Consulting", (referred to in this policy as " Chase Consulting Limited", "we" or "us"), is committed to protecting the privacy and confidentiality of information provided by all users of our website, which is:

Accordingly, Chase Consulting upholds the relevant data protection principles and processes your personal data in accordance with the relevant Data Protection Act. Please read the following policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on the Website, you are agreeing to both read and accept our terms & conditions and our privacy policy and at the same time consent to the collection, use and transfer of your information under the terms of this policy.

Protection of personal data
We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to, accidental loss of, or destruction or damage to, your personal data. In particular, we store your personal details on a secure server, and we use firewalls to protect our servers from outside intrusion. We will retain your information for a reasonable period or as long as the law requires.

Information that we collect from you
We maintain a contact management database containing names and addresses of both existing users of our services and firms that have used our services at some point in the past. We can hold details on the database of correspondence and conversations which we have with potential customers whom we may contact, but we only keep these communication records or any details about potential customers on the database if they do not object to us doing so.

We also ask you or your colleagues to supply us with various information about yourself and your colleagues when you register and during your use of the Website. During registration, we may collect and process certain information about you including your name, addresses, DX number where still appropriate, telephone numbers and other key personnel's contact names and e-mail addresses.

When you place an order for our services on the Website, we will collect further information that you submit to us, for example, your reference details and property details.

Using your information
Your information will enable us to provide you with access to all parts of the Website and to supply the services you have requested. We will use and analyse any information we collect from the website so that we can administer, support, improve and develop our business.

From time to time we may use your information to contact you by telephone, by post or by e-mail, for your views and feedback on our services and to notify you occasionally about important changes or developments to them or to the Website. We may also send you details about property and other information services we provide, either directly or acting as a reseller for other third parties. These additional products may include content, such as EPCs, mandatory local authority searches and supporting documents, official and personal local authority searches, Land Registry searches, additional conveyancing searches such as Environmental, Chancel, Utility, and Transport searches and anti-money laundering searches and any ancillary searches that we feel are relevant to our marketplace.

We also use the information which you or your colleagues provide to us to process your orders (including passing your details onto the National Land Information Service hub, to data providers and, to deliver search results to you, to contact you in case we have any queries about your order, to bill you and to give you a quality service.

We may transfer our databases containing your personal data if we sell our business or part of it.

Disclosure of your information
Where you have consented when providing us with your details, in the process of carrying out our business we will have to share your information with Local Council Authorities, additional search providers for Water/Drainage Searches such as Thames Water for example, and other such search providers for Environmental Searches, Chancel Check and the Coal Authority or Mining related Searches. There may be, on very rare occasions, when these firms or businesses may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by any of these companies in the future, please let us know.

Finally, if we ever entered into a joint venture or if our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

The Chase Consulting Website does NOT use cookies.

The Website does not currently contain any links to other websites or frames of other websites. Please be aware that if this changes in the future we would immediately inform you. It is worth noting however that should that ever happen, we are not responsible for the privacy and data protection practices of other websites which may be reached through any such links. You should always read the privacy and data protection policies and statements contained on any such linked websites.

Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

Changes to our privacy policy
Any material changes to the way in which we use your data will be described in future versions of this policy which will be posted on the Website. Each time you enter our Website, you agree that the policy current at that time shall apply to all data which we hold about you.

If you have any questions, comments or suggestions about the way in which we use your personal data, please e-mail us at, or telephone us at +44 (0)1252 515768 or write to us at Chase Consulting, Office 4G Westmead House, Westmead, Farnborough, Hants. GU14 7LP, England. If any of your personal data changes you have the ability to edit this by contacting directly using the above options.